Spa Etiquette

Cancellation Policy

We understand that unavoidable circumstances arise and appointments have to be cancelled or rescheduled. Remember, cancellation and/or rescheduling can be made 24 hours prior to your appointment. Please call us at during our regular business hours to cancel or reschedule your appointment.

Reservation Policies

We suggest that guests make an reservation at least one day in advance. However, we will always do our best to accommodate your request.

Arrival

Please arrive at least 5-10 minutes prior to treatment to allow time to check in and complete necessary paperwork. If a late arrival is unavoidable, please call to notify the spa receptionist when possible. As the staff must complete each clients’ service by the designated end-time in order to appropriately accommodate the next guest.

Health Conditions

If you are pregnant, have a muscle or joint injuries, recent surgery, allergies, high blood pressure, or any health conditions, some treatments will not be suitable for you. Please let us know in advance so that we may best advise you.

Spa manners

Maria’s Eclectic Salon and Spa is a tranquil escape meant for peace, unwind and rejuvenate. To ensure tranquility within our environment, we request that clients keep noise to minimum. We ask that you respect other guest’s privacy by speaking softly when you talk anywhere in the spa. Do not bring children and leave them unattended. Mobile phones and electronic devices are discouraged.

Speak up

Please advise our staffs of any medical conditions such as pregnancy, high blood pressure, known allergies or special needs that require our attention so we can ensure your experience is a pleasant one. Give the therapist feedback as to your comfort and special troubled areas. Give honest feedback to the therapist and receptionist to know if your spa experience was as expected.

Gratuities

Are accepted and appreciated, they are not included in the price of services and are left completely to your discretion.

Payment

Payment only accepted by Cash, Check, Direct Debit or Major Credit Cards. Thank you!

Gift Certificate

Treat the people you love in your life to a gift certificate, the perfect gift, one they will truly enjoy and remember! Gift Certificates are an excellent way to reward and recognize someone special. Whether you’re acknowledging a job well done or special occasions such as birthdays, weddings, holidays, anniversaries; this unique gift of relaxation is guaranteed to deliver an unforgettably wonderful experience. Gift Certificates for our spa treatments are available at the spa. If you have received a gift certificate, please bring that to the reception desk upon arrival to the Spa.

Refurn Check Fees

A $35 return fee will be applied to all returned checks.

We thank you for your co-operation, as do all our guests that come to enjoy the peace and ambiance of Maria’s Eclectic Salon and Spa. If you have any questions about the etiquette during a massage, one of our friendly reception associates will be happy to answer them for you.

How to prepare for your Back, Neck, and Shoulder Session

Drink plenty of water before and after your massage Come in feeling comfortable – eat healthfully on the day of your appointment.
Arrive ten minutes early, so you have time to relax and discuss with your therapist any goals you have for the session (for example, greater flexibility, less tension, headache relief) and specify areas you’d like to focus on.

Let your therapist know about any medical conditions, or anything you feel is important to the session, and feel free to ask questions.

To Schedule Your Massage Today, call our salon at phone number 734.479.0536